Reviews Online

Today’s technology and internet allow opportunity for businesses to build their reputation so that the world will know about their customers’ experiences. Almost all of consumers trust online reviews to help them make their buying decisions when it comes to local business (“Build Your Business Reputation, 2017).

reviews

The BBB, Better Business Bureau’s rankings are considered trustworthy, yet nationally recognized businesses are falling into fraudulent advertising that scams the weak, business people desperate for a good rating at any cost (Rhee & Ross, 2010).  The BBB gives criteria for business owners to follow “Overview of BBB Rating”. This list of criteria is said to determine what makes a good business or not, and the BBB claims that consumers can complain about unfairness, but the BBB is really doing an injustice to consumers, because it is they are committing fraud, and handing out A’s to business owners that are willing to pay for their reputation.

Now in 2017, technology-savvy consumers are everywhere and the mass population is more educated. People are chatting, sharing feelings and posting opinions to social media.

reviews      reviews

Positive reviews are extremely influential in gaining consumer’s trust since, “90% of consumers read online reviews, and 88% of them trust online reviews when considering a business” (McCormick, 2016). According to research, what they read online about a product or service is just as important to consumers as the recommendations given to the them by their family (“Advertising and Marketing Blog”).

Yelp, a relatively new application, which is popular with mobile users, has “13 million reviews. Hundreds of thousands of local businesses are adding their own photos, descriptions, etc,” and these are primary sources of how consumers feel about a particular item, or business, in general (Barone, 2010). This information gives an accurate account of how users feel about a product or service.

Online, people are allowed to be free, unafraid of widespread censorship by others’ opinions, and write their true, often passionate thoughts. This helps American consumerism because, uncannily, and unlike the crude, and slapstick “Better” Business Bureau, which is considered a pedestal for businesses to hang their business’s credibility, social media applications that provide review services, have the power weed out desperate business owners, and save consumer’s time, money, and mental energy. Business reputation is earned over time, not bought.

Co-work in NYC, and in the meanwhile stay fueled with more of the latest of the latest news about emerging technology markets!

 

References

“Advertising and Marketing Blog” MDG, http://www.mdgadvertising.com/blog/how-much-do-consumers-buy-into-online-reviews/. Accessed 23 2017

Barone, Lisa. “The Mystery Of Yelp’s Overwhelming Success, Solved” Business Insider, 5 Oct. 2010, http://www.businessinsider.com/the-mystery-of-yelps-overwhelming-success-solved-2010-10

“Build Your Business Reputation: The Power of Online Reviews.” Proceed Innovation, 19 June, 2017, http://www.proceedinnovative.com/blog/build-business-reputation-online-reviews/

“How to Build a Better Review Marketing Strategy.” RevLocal, 22 Sept. 2017, https://www.revlocal.com/blog-reviews-and-reputation-management/how-to-build-a-better-review-marketing-strategy

“Overview of BBB Rating” BBB, https://www.bbb.org/council/overview-of-bbb-grade

McCormick, Kristen. “The Power of Online Customer Reviews.” 30 Aug. 2016, https://thrivehive.com/power-online-customer-reviews/

Rhee, Joseph and Ross, Brian. “Terror Group Gets ‘A’ Rating From Better Business Bureau”ABC News, 12 Nov. 2010, http://abcnews.go.com/Blotter/business-bureau-best-ratings-many-buy/story?id=12123843

 

How to: Leverage Facebook for Digital Marketing

An online presence is important for companies to survive. Technological advancements and social media trends are keeping businesses busy in attempts to stay relevant and engaged in consumer’s lives. Facebook is one of the most popular social media sites – having over 1.9 billion active users – it is a very useful method to promote digital marketing. According to NYTimes, Facebook users spend fifty minutes of their day on the site searching through content. This gives companies a platform for millions of potential customers a day, the only thing left to do is reach out.

Simply having a Facebook page is not enough for businesses to reach their digital marketing goals. In order to gain an audience, a business must be found by the users… or the business can find them. Through the use of Facebook ads, companies are able to grab the attention of users and measure the results. Being used by over four million businesses the tool has proven to provide growth, connection and high return on investment.

How Facebook Ads WorkFacebook

Facebook ads are targeted to users through demographics such as location, age, gender, and interests. It is important to reach users who are within the businesses target audience. The next step is deciding ad placement – where the ad runs. Facebook is able to show ads on any device and to be shared on Instagram and Audience Network. All this advertisement isn’t free but Facebook makes sure that it doesn’t have to be costly either! The tool lets a business to set their budget and time period for a campaign and then advertises according to the limits set. The most important aspect of Facebooks ads are the ads themselves including their format, image, and quality. The businesses are able to choose how they want their ad appearance to look whether it be a single image, a slideshow or video. The ad should be creative and well thought out.

Though, companies try to create ads catches users attention they may not always be a success. An easy way to manage and track the performance of an ad is through Facebooks Ads Manager, Power Editor or Business Manager. Each tool allows businesses to see the performance of their ad and allow tweaks to be made for improvements. The steps are easy to follow and manage to make Facebooks ads an easy step towards success.

Facebook vs Google AdWords

Though Facebooks ads are highly used by businesses worldwide it is still challenged with a major competitor. Google Adwords. Google AdWords is an advertising tool used to reach out to people through various targeting methods. It allows businesses to select keywords to help find potential customers that may be searching up services and products they provide. By being able to display ads on over two million websites and 650,000 apps it gives the opportunity to reach out to more people in several different fashions. The tool, like Facebook ads, allows the business to set a budget for their campaign. Though, they only have to pay when someone interacts with the ad – so basically when it works. There are also tools to view and manage the ads – including how many people saw the ad, activity, and the option of editing ads for improvement.

Facebook

While both tools are available to all sizes of companies, Facebook ads allow for easier navigating than Google Adwords does. The average Joe can easily use Facebook Ads with no marketing experience while Google Adwords may take more training. While Facebook does not offer training in their Ads program, Google does to guide users.

It is clear to see that simply having an online presence does not do much in terms of digital marketing for a company. Therefore, it is important for businesses to reach out to users in order to build long lasting relationships and success. There is no shortage of users, they just need a bit of direction towards the right company for them. The world of Social Media advertisement is dependent upon the future of social advertisement. The tools are available to help your brand grow.

Sources:

“Facebook Ads.” Facebook Business. Facebook Business, n.d. Web. 07 July 2017.
“Grow your business with AdWords – AdWords Help.” Google. Google, n.d. Web. 07 July 2017.
Stewart, James B. “Facebook Has 50 Minutes of Your Time Each Day. It Wants More.” The New York Times. The New York Times, 05 May 2016. Web. 07 July 2017.
Like what we have to say? Check out our latest blog post: http://goelaborate.com/whisper-the-anti-facebook/

Pinterest vs Tumblr

     

 

          Pinterest and Tumblr are considered curatorial social spaces, according to the NY Times, with the additional blog component for Tumblr. But after the Yahoo buyout of Tumblr, it’s following has become stagnant while Pinterest is coming up strong and predicted to soon rival Twitter in its amount of handlers. Social media has been around for decades but has only started trending now, which means out with the old blog spaces and in with the new real time one sentence life update.

 

 

          Google is the leading data search engine with the ability to image search as well, but while Google has the literal answer for image keywords, Pinterest has the creative answer for users with aesthetics in mind.

The great thing about Tumblr is that it effectively combines a variety of image content under a number of tags that is seen worldwide, and with gaining a following they can choose to get to know you personally via opinion blogs and messages.

 

Forbes Magazine recently did a study on the top four networking applications ranking Facebook ($170 billion), Twitter ($23 billion in stock), and Linkdin ($20 billion) as the top three but Pinterest ($5 billion) is climbing fast in popularity. It’s estimated to go head to head with Twitter in the next year. Surveys say that many of the users are identified females, myself included, but it has no target gender, and male identified users are testing the waters more and more.

 

I recently became a Pinterest convert. I was previously a Tumblr addict adamantly resisting the fact that something new could be better than Tumblr.My partner recommended Pinterest to me because I missed the visual inspiration I got from Tumblr but without the time investment needed to search and sort in comparison to Tumblr and Google.

 

 

          Pinterest brings to the table immediate satisfaction in all things visually pleasing to the eye, the interface allows for quicker browsing and more exploration in order to create personal mood boards in which others can view or you can choose to hide.

 

It’s an excellent time waster without the feeling of wasting time and its impersonal unlike a lot of other networking social media sites whose main focus is  blogging to meet people.

                                

I’ve been through many networking blogs from Xanga to Livejournal, to Myspace each with a target audience and it’s funny to see how they grow and decay leaving way for new social enterprises.

 

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